What does Digital Transformation Mean?

Following the news that our Singapore Government is setting aside funds to accelerate digital transformation. My dad posed a casual question over dinner, what does Digital Transformation mean? How does this relate to the people on the ground? I explained casually, from the WIFI signal at home to our mobile phones, everything about technology aims to reduce friction, or to solve a problem. Similarly, when we seek to ‘digitally transform’, we should always come about it to solve a problem first. And if the problem is painful enough, we will find the inherent motivation to ‘transform…